You will find answers to commonly asked questions about Tattstr Contemporary Tattoos shipping here. If we did not find the answer to your questions, email us at hello@tattstr.com and we'll get back to you asap!

 

SHIPPING AND DELIVERY
How much is shipping within Australia?

For orders under $50 dollars
Australia Post - Standard (Excludes Tracking)

Postage and handling pricing starts at $1 to $5 AUD (Standard Post) for Australia Post up to 500g and can take 2-5 business days, plus processing time.

Australia Post - Express (no signature required)
For a faster alternative to standard post, select Express Post at checkout. Postage and handling pricing starts at $6.10 AUD (Express Post) for Australia Post up to 5kg. Next day delivery* to most major cities.

For orders over $50 dollars
WE OFFER FREE SHIPPING - EXPRESS POSTAGE WITHIN AUSTRALIA**.

Tracking your order - Australia Express Post
For Express Postage, once your order leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.
Note: If you are not home at the time of Australia Express Post delivery and if your parcel does not fit through your mail slot, you may be left a card and your parcel will be taken to your local Australia Post.

* Orders placed before 2:00pm AEST in Metro areas should be received the next business day. Regional areas outside the express post network may be 2-5 days. To view whether your delivery postcode is within Australia Post's "Express Post Next Business Day Delivery Network" click here. 

** Free Shipping up to 5kg in weight.

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How much is International shipping?
International orders are shipped via Australia Post Airmail across three geographic zones. Please go to http://auspost.com.au/apps/international-post-guide.html to view a list of international charging zones.

Weight Zone 1 New Zealand  Zone 2 Asia Pacific Zone 3 Rest of World
0 to 50g $1.95 $2.10 $2.95
Over 50g up to 250g $5.35 $5.75 $8.00
Over 250g up to 500g $10.75 $13.00 $18.00

Shipping time frames range from 3 to 10 business days. This service is NOT TRACKABLE.

IMPORTANT NOTICE FOR INTERNATIONAL ORDERS: We cannot guarantee you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches it's destination country. These charges must be paid by the recipient of the parcel. 

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When will I receive my order?
All orders are processed and sent within 24 to 72 hours (from when payment clears), excluding weekends and public holidays. For customers ordering custom printed temporary tattoos, this does not include production lead times of 10 to 14 business days.

 

I have not received my order yet?
If it’s been over 10 business days since you placed your order in Australia, or 20 business days for overseas customers since you placed your order, please let us know by emailing us at hello@tattstr.com and make sure you include your name and order or number.
Note: All shipping times are estimates only, we cannot guarantee timely delivery due to weather, customs, and other circumstances out of our control. Each customs office is different, the customer will be responsible for any customs or import charges.